Postal services involve the conveyance and delivery of mail, documents, and parcels from senders through postal and courier services. Through postal and courier services, users can conveniently order goods and have them home-delivered to their physical addresses. The use of physical addresses and postcodes has increased the postal sector's contribution to the development of the digital economy. TCRA sets the standards of quality of postal services and monitors compliance by all service providers in order to protect consumer rights.
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